Your Local Remodeling Marketplace

REMODELY.AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.

1. Information We Collect

Account Information: Name, email address, phone number, and profile photo when you create an account.

Listing Information: Photos, descriptions, prices, and location data for items or services you list.

Usage Data: How you interact with our app, including searches, views, and messages.

Device Information: Device type, operating system, and app version for troubleshooting and optimization.

Location Data: With your permission, we collect location to show nearby listings and vendors on the map.

2. How We Use Your Information

We use your information to:

• Provide and improve our marketplace services
• Display your listings to potential buyers
• Enable communication between users
• Send important notifications about your account or transactions
• Provide AI-powered features and recommendations
• Ensure platform safety and prevent fraud

3. We Do NOT Sell Your Information

REMODELY.AI does not sell, rent, or trade your personal information to third parties. Your data is used solely to operate our platform and improve your experience. We will never share your information with advertisers or data brokers.

4. Platform Role & Liability

REMODELY.AI is a marketplace platform, not a seller. We do not:

• Sell items or services on behalf of users
• Guarantee stock availability or product quality
• Take responsibility for transactions between users
• Accept liability for loss, damage, or disputes arising from user transactions

Users are solely responsible for their listings, transactions, and any resulting loss or damages. We strongly recommend verifying items in person before completing purchases.

5. Information Sharing

We only share your information when:

• You post a public listing (visible to other users)
• You message another user (your messages are shared with them)
• Required by law or legal process
• Necessary to protect our rights or safety of users

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Delete your account and associated data
• Opt out of marketing communications
• Control location sharing through your device settings

8. Third-Party Services

Our app may use third-party services for analytics, maps, and AI features. These services have their own privacy policies. We do not share more information than necessary for these services to function.

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at info@remodely.ai

By using REMODELY.AI, you acknowledge that you have read and understood this Privacy Policy.

Welcome to REMODELY.AI. These Terms of Service govern your use of our mobile application and website. By using our Service, you agree to these Terms.

1. Acceptance of Terms

By creating an account or using REMODELY.AI, you acknowledge that you have read, understood, and agree to be bound by these Terms. You must be at least 18 years old to use this Service.

2. Description of Service

REMODELY.AI is a local marketplace platform connecting contractors/vendors with homeowners/buyers for remodeling materials and services. Features include map-based discovery, in-app messaging, AI assistance, and job posting.

3. User Accounts

You agree to provide accurate information, keep your password secure, and accept responsibility for all activities under your account. Notify us immediately of any unauthorized access.

4. User Conduct

You agree NOT to: post false or fraudulent information, impersonate others, harass users, use the Service illegally, spam, attempt unauthorized access, or post infringing content.

5. Listings and Transactions

Users posting listings are responsible for accuracy and legality. REMODELY.AI facilitates connections but is NOT a party to transactions. We do not guarantee quality, safety, or completion of transactions. Users transact at their own risk.

6. Prohibited Items

The following may not be listed: stolen or counterfeit goods, hazardous materials without licensing, items violating laws, or services requiring licenses the provider does not hold.

7. AI Features

AI-powered features are for informational purposes only. AI recommendations should not replace professional advice. Measurement tools provide estimates and may not be perfectly accurate.

8. Intellectual Property

The REMODELY.AI name, logo, and content are our property. You retain ownership of content you post but grant us a license to display it within the Service.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES. We do not guarantee uninterrupted service, accuracy of user content, quality of goods/services, or identity of users.

10. Limitation of Liability

REMODELY.AI shall not be liable for indirect, incidental, or consequential damages arising from your use of the Service or transactions between users.

11. Termination

We may suspend or terminate accounts for Terms violations, fraudulent activity, or harmful conduct. You may delete your account anytime through app settings.

12. Changes to Terms

We may update these Terms and will notify users of material changes. Continued use after changes constitutes acceptance.

13. Contact

Questions? Email us at info@remodely.ai

By using REMODELY.AI, you agree to be bound by these Terms of Service.